Jack Ingram Motors

I want to clarify that this is a family owned business and the owner of the company has not responded to my pleas for help in dealing with a dishonest salesman and a manager who thinks he live in an era in which he can tell a consumer what to drive. I have heard wonderful comments about the owner and therefore I do not wish to degrade the family. The salesman presented a vehicle that was certified and stated that my vehicle would be like that one. Instead I got a dirty vehicle with dents and cracks that were not repaired just covered over. There were problems with the transmissions, brakes, seatbelt light, delay, timer switch, fuel gauge, door locks, tapping noise in the motor.......the list goes on. We refused the car, the salesman told us to get the vehicle off of the lot and he was not going to be responsible if it was stolen, he moved it from the main dealership onto the value lot. We took the vehicle and have been in and out of service, over twenty days in service the first month. We have been yelled at and then told by the manager he could offer us a vehicle. It had a large ding on the door, dirty carpet, a ugly color and this ugly yellow wood on the inside, over the warranty in miles, he then offered a vehicle that cost $8,000.00more that the one we had bought. He then told us to take the vehicles or subject ourselves to more in and out of service. If this dealership did not have a arbitration agreement, I am sure they would be afraid to mistreat customers and then tell them what they had better do or else.