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5-Star Review for AutoNation Ford's Service Department and Shelby
Written byon 08/13/2025
I had a great experience at AutoNation Ford’s service department. From start to finish, everything was smooth, professional, and efficient. The staff was friendly, and the whole process felt very organized. I especially want to thank Shelby, my service advisor, for her outstanding support. She was incredibly helpful, communicated clearly, and kept me updated every step of the way. It’s clear she truly cares about her customers and takes pride in her work. Shelby made the entire experience easy and stress-free. If you're looking for reliable service and top-notch customer care, I highly recommend AutoNation Ford—and definitely ask for Shelby!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Ivory Park on 08/16/2025
Dealer Response
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!
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