AutoNation Ford Mobile
Dealership Service Review
We were on vacation 500 miles from home. As we're heading home our car began to miss, backfire and would not do more than 30mph. We were able to make it to Autonation ford in Mobile. Since it was Saturday the service writer told us they didn't have but a few techs working, but they would see what they could. The service writer continually updated us and reassured us that they would take care of us " not to worry". After two hours he said it was a connector that was no longer making good connections. Unfortunately they did not stock this part but the service tech said he thought he voted fix it. An hour later and the car was running great, showing no service codes. We cannot stress how nice everyone was through out the experience. They were truly a blessing to us that Saturday! We made it home without a another problem.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes