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Follow up on resent review
Written byon 08/11/2023
From my last posted view on my visit to autonation Ford, it was a very bad experience. I have been contacted by the service manager and we had a long conversation about what had happened during my visit. Going forward and from other service trips, this seems to have been a one time thing and I was reassured it would not happen again and I truly believe everything the service manager said. With that being said, I will answer the questions below with this conversation in mind.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Ash Scott on 08/14/2023
Dealer Response
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
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