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AutoNation Ford Mobile


901 E I65 Service Rd S, Mobile, AL 36606 (map)
Today closed
Sales Rating
Recommend:
Yes (9) No (3)
Service Rating
Recommend:
Yes (36) No (3)
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Dealership Service Review

1 out of 5 starsservice Rating
Replace Module for Radio
Written by Randymiller on 07/05/2023

Horrible. We went to them months ago. They said they had to order the part. When we recently called to check on it they never even called us back. Very disappointing. I'm so sick of ford not having parts when you need them. My husband desperately needs his bluetooth for work.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Neil Snied on 07/07/2023
Dealer Response
Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (251) 202-2016 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
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