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Dealership Service Review
service Rating
Vehicle Repair
Written byon 01/16/2023
Customer service needs a lot of improvement. i was NOT kept informed of the progress or non-progress of my vehicle repairs, which seemed minor to me. My vehicle stayed at Auto Nation for a month even my vehicle insurance, Allstate, became frustrated with them!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Joseph Lee on 01/19/2023
Dealer Response
Hi Ford, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (251) 202-2016 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
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