AutoNation Ford Mobile

I usually always start off with a give positive comment. However, this time I couldn't find anything positive to say. The only thing positive was how nice the delivery guy was when he brought me my vehicle. The salesman was very good at treating me great until the sale was complete. Once it was complete and he got the sale, I've yet to hear back from him about my issues. Since he never replied, I got a hold of the Manager and all he has done is give me empty promises. First you got to understand how the purchase went. I was laid up in bed and saw this vehicle online and really liked it. I called the salesman and the price was right but I told him I couldn't come buy it until I was allowed out of bed. He said no problem we will deliver it! I thought this was going to be a great deal, was I ever wrong! Here is the list of things I have came across: 1. The fourth gear was stripped when they delivered it but I didn't discover that until two weeks later because I couldn't drive it due to my injuries. ( thank the Lord the warrenty covered it) 2. I didn't get a copy of all the papers I signed, no matter how many times I've asked 3. The pictures on the internet where not great and some where blurry. The blurry ones were of the back and the spare tire just happened to be missing (to match what was on their cost me $500) 4. I was promised a second key and still haven't seen it. 5. The top leaks and it cost me $350 to get it fixed 6. I've tried multiple times to talk with them and I get the run around Over all, if it wasn't for the warranty, I'd had to spend around $2800 to get everything working correctly. This dealer will tell you what you want to hear to sell you a vehicle!!!!! If you do buy from them, make sure you get it in writing and get your copies before you leave. Don't trust them to mail you ANYTHING! Sincerely, Faron Clair