Skip to main content

AutoNation Ford Mobile


901 E I65 Service Rd S, Mobile, AL 36606 (map)
Today closed
Sales Rating
Recommend:
Yes (9) No (3)
Service Rating
Recommend:
Yes (36) No (3)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Misleading warranty coverage/transmission problems, no response from dealer
Written by C D Pro on 08/20/2023

90 day/4,000 mile warranty was described as covering "everything except tires and brakes," FACTUALLY WRONG! Provides Gold level coverage. Called warranty co about 90 day/4,000 coverage, said we know nothing about that coverage?! Call dealer?! What? Advertised with two keys (assumed working). Only one works. AutoNation response "go get it fixed at other dealer (read between the lines not our problem). Did not provide loan docs, temp tag or paperwork showing tag applied for. After multiple calls and emails to AutoNation, NO RESPONSE! If you try to call dealer, good luck talking to anyone in Finance. Mission Impossible. Also discovered that sold car without spare tire?! Thought that was illegal! Car also has transmission problems! Overall, buyer BEWARE!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Ash Scott on 08/24/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Report