Sandy Sansing Ford Lincoln

Do not buy a car from these people. Awful experience. Elderly couple buys a car. Totally shady, confusing, misleading process. Elderly couple was upset and attempted to return the car the next morning. Salesman lies and refuses to take car back. Long story of deceit with the latest being told the dealership would find the second key fob for us. Multiple messages left for manager and salesman over the last 3 weeks with no returned calls. Now we will have to pay hundreds for another fob after being scammed. Probably should get an attorney. Do not deal with these people. They had weeks to do the right thing and do not even have the courtesy of returning a call. Very shady and unprofessional. update: Dealership also sold us a 3500 extended warranty by telling us that the warranty was about to expire. (salesman/dealerships receive kick backs from third party providers of extended warranties. do you think it's ethical to mislead that the warranty is expiring to get the commission?) After determining that the factory warranty is not about to expire we were able to cancel the extended warranty. update: Finally got a call back from a subordinate after the review. Subordinate has a temper tantrum yelling and screaming about the review. Hangs up on me after his juvenile tantrum. Prefers to communicate via text and agrees to buy the car back in writing for what we paid for it. When we agree to the deal, he changes the offer will only pay 2000 less for the car than what we paid for it. They scammed us once but we are not going to get taken for another 2000. After reading the many other bad reviews of the key scam it seems this is a regular business practice with these people. Next stop: Attorney General. I will add a copy of the offer to buy the car back for what we paid for it as well as our purchase contract and the fabricated buy-back offer to show the latest scam attempt. The ACTUAL sales contract shows the purchase price of over 30k plus 600 for their documents and the 3500 for the unnecessary extended warranty. The fabricated internal document shows the attempt to confuse us into taking 2000 less for the car instead of their offer of what we paid for it.