AutoNation Acura Spokane Valley
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Dealership Sales Review
sales Rating
AS Good as A Car Purchase Can Be
Written by 05/02/2016
onGiven I do not find buying a car the most enjoyable way to spend my time, our experience with this dealer was certainly better than any other we have had. The Sales Mgr (Bill Duvall) and our Sales Rep (Michelle Fogal) were very responsive to all communications. We had purchased our previous vehicle here and were frustrated by a very prolonged wait for the F&I guy to do our paperwork. I made a point of this issue and Bill made sure one was available at the time agreed.
He also sent us on our way with a full tank and a complimentary dispenser of touch-up paint for our new RDX. Much appreciated.
Michelle, our Sales Rep was a delightful breath of fresh air. She not only knew her product exceptionally well but helped us start enjoying it immediately by loading in a number of settings to the NAV and connecting the blue tooth on our cells.
If we are in the market for an Acura in the future we will definitely start with this dealer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes