West Hills Chrysler Dodge Jeep Ram
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Dealership Service Review
service Rating
WATER LEAK
Written by 12/12/2015
on I purchased a new longhorn 3500, 4 door, 4x4, with all the bells and whistles. It is leaking water through the cab light so bad that the interior is completely ruined. I call and told them what was going on. They made appointment for me to have it fixed. When I got there you could a ready start smelling it mold. The service writer informed me , they would do nothing but put a heater in it. I took my truck right back. I took it in to a reputable shop in town that my insurance company recommended . Between the shop and my adjuster the cost so far has just gone over $9000. This is not including the electrical damage. I pay over $70000.00 for this truck . You think they would stand behind the vehicles. Done venting!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No