Unprofessional serviceWritten by sealevel740 on 06/08/10 12:00:00 AM PDT Go back to Service reviews
Recommend this dealer? No
I brought my car to the service dept. of the Euroclassics Porsche dealership after the service manager, Chris Stone, was recommended to me by a reputable friend. The details of the problem are too complicated to explain here, and although the dilemma with my '00 BMW was not a simple one, it should've been diagnosed by an experienced shop. They are the type of shop that "throws parts at the car" hoping to fix it without actually diagnosing the true problem. Make no mistake, they still charged me for the parts, labor, and the wrong diagnosis for a problem they didn't fix. I gave up on them after a week and took it to the BMW dealer (which I was trying to avoid) and they diagnosed it properly and it was something Chris had never even mentioned to be a possible culprit. If I had listened to Chris and allowed him to throw the next part at the car, it would've cost me $1000 and it wouldn't have fixed it! Do yourself and your car a favor, and don't waste your time and money at the Euroclassics service dept. I am still looking for a mechanic/shop that is experienced, competent, and won't rip me off. Why is that so hard to find?