AutoNation Ford Arlington
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Dealership Sales Review
sales Rating
Great recovery, much appreciated
Written by 03/04/2015
onWe started our search for a specific F150, which happened to be available at the AN Arlington location. Considering we live 200 miles away and planned to be in town for a few days, we were trying to plan the visit accordingly while wasting as little time as possible. I initially used the website to inquire about the truck and recieved a response from another AN location. After multiple emails and phone calls, I was very frustrated that I could not get a straight answer about where the vehicle was located (Fort Worth? Arlington?). The other salesman was rather deceptive and rude, even telling me "quit talking to the other dealer, if that's the truck you want, I will drive you over there to get it." Wrong answer. We were not planning to spend an hour driving back and forth to appease this particular salesman.
Fortunately, that's when I spoke to Ricky Jessup at AN Arlington. He was very straightforward with us and even maintained his professionalism while hearing us complain about the other salesperson's antics. He wasted no time showing the exact vehicle and getting our trade in information set up. He was very honest, personable and definitely left us with a great impression of AN Arlington. We did experience a slight delay while waiting for the business office, but when we did get back there, we appreciated that they were efficient and not too pushy about all the warranty extras. We will definitely be back for future vehicle purchases.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes