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Hallmark Hyundai


1198 W Main St, Hendersonville, TN 37075 (map)
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Dealership Service Review

1 out of 5 starsservice Rating
Someone is going to get hurt
Written by Newskie1 on 11/08/2016
updated 06/22/2023

I was so excited about this car. It looked sporty and was great on gas. About a year after I had the car it started acting up the touch screen froze, the car shut off while driving down the road, and the list goes on. Each time it was taken back to the dealers since it was still under warranty. Most days that only resulted in a talk about how to pump gas however no idea why it was shutting down. Recently I had another outside mechanic take a look. MY REAR BRAKES HAVE NOT BEEN WORKING IN THE TWO YEARS IVE HAD THE CAR! Hyundia knew this and recalled the brakes given it was such a safety concern. However in all the times the dealer had my car in the last year it was never put on a lift and inspected. I simply can't own a car from a company who take my safety so carelessly. They never once informed me of the recall or notices that the work needed to be done!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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