Ciocca Ford of Quakertown
Dealership Sales Review
Yes, the title is correct. I was in the market for a 2015 Mustang ecoboost, and contacted 3 dealers, all of which turned me down for financing. One dealer ran my credit and said it wouldn't be possible, the other 2 didn't even bother, and just told me they couldn't help me. My problem was, is that I wanted to trade 2 Mustang GT's that both had loans, one being about 8 thousand over what I figured the car was worth. After some more dealer searching, I found Ciocca Ford in Quakertown, Pa. This was going to be my last shot before I just gave up and kept my current 2 cars long enough to pay the loans down some. I emailed, and then talked to Ed Simpson. After explaining my situation, Ed said he thinks he might be able to help me. I filled out the online credit app, they ran my credit, and then I was told to drive to the dealership. We drove down on a Saturday morning and was greeted by a salesman named Devin Kroll. The dealership, and particularly the showroom was beautiful.I test drove 2 different Mustangs and decided on a manual shift ecoboost. I gave them all my info while I was there, and within 2 hours I was approved by finance manager Caleb Wisler. I gave a deposit on the car Saturday, and drove both old cars down Monday and picked up my new car. As for my experience with the staff at this dealership? I cannot say enough how professional, and courteous, Devin, and Ed, in sales, and Caleb, and Pete Dobrowolski, in finance were to me. They treated me with the utmost respect, and listed to, and answered every question I had, and I had alot. I have bought a ton of cars, both new and old, but this has been the best experience I have had, hands down. I am getting the word out to everyone I know, if you're in the market for a Ford car, GO TO THIS PLACE. To close, for both my used cars I traded, I was given 19000, and 11,500 trade in value. Both these figures far exceeded what I thought they where worth, and I know Mustangs inside and out. This really helped me with a monthly payment I could afford. And Devin, you are one hell of a nice guy and a great salesman. I'll be back for my next Mustang. Thanks again to everyone, Ivan
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes