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Gresham Ford

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Gresham Ford
1999 E Powell Blvd, Gresham, OR 97080 (map)
Today 8:30 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Gresham ford the dealer without a heart
Written by Gzink0007 on 09/16/2016
Very disrespectful and rude. Played games and beat around the bush. Finally did make a deal on a 2016 ford fusion energi it lacked some features i wanted but i let it slide. The issues really started once I bought it. I have owned it 9 mo now and have had to take it back to the dealer 4 times. Everyone there was rude and called me a liar to my face about issues that are still not resoved on my car. They are not helpfull and by far the worst car buying expirence I have ever had. I think of myself as a ford guy but gresham ford has ruined that for me forever.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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greshamford on 10/03/2016
Dealer Response
Hello again Gzink0007. You have posted the same review in a number of places around the web and we will again encourage you to contact us directly so that we can rectify your situation. The Ford Fusion Energi has a number of new and advanced technology options that can be confusing. We do our best to educate and share resources to help you get the most out of your car. It sounds like you are very unhappy and we would like to turn your experience around. Please contact me directly at 503-665-0102 or Bess@GreshamFord.com. We look forward to speaking to you. Thank you for taking the time to share your experience. Responses like this help to better train our staff and better our processes and customer experiences. Our appreciation is genuine and we look forward to speaking to you soon.
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