Gresham Ford Car Dealership Gresham Oregon | Edmunds
Print | Edit this listing

Gresham Ford Sales Reviews

  • 1999 E Powell Blvd
  • Gresham, OR 97080 (map)
  • (503) 665-0101
  • Chat with Dealer
Sales Rating:

Gresham ford the dealer without a heart

Written by Gzink0007 on 09/15/16 11:21:22 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Very disrespectful and rude. Played games and beat around the bush. Finally did make a deal on a 2016 ford fusion energi it lacked some features i wanted but i let it slide. The issues really started once I bought it. I have owned it 9 mo now and have had to take it back to the dealer 4 times. Everyone there was rude and called me a liar to my face about issues that are still not resoved on my car. They are not helpfull and by far the worst car buying expirence I have ever had. I think of myself as a ford guy but gresham ford has ruined that for me forever.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable Did the dealer honor all commitments made? No

characters remaining:





I am responding on behalf of the dealership.

Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.


Comments
Sort By:

Hello again Gzink0007. You have posted the same review in a number of places around the web and we will again encourage you to contact us directly so that we can rectify your situation. The Ford Fusion Energi has a number of new and advanced technology options that can be confusing. We do our best to educate and share resources to help you get the most out of your car. It sounds like you are very unhappy and we would like to turn your experience around. Please contact me directly at 503-665-0102 or Bess@GreshamFord.com. We look forward to speaking to you. Thank you for taking the time to share your experience. Responses like this help to better train our staff and better our processes and customer experiences. Our appreciation is genuine and we look forward to speaking to you soon.

  • By greshamford
  • on 10/03/2016
  • 10:34:21 AM PDT
  • (dealer response)
ADVERTISEMENT
ADVERTISEMENT