Pallotta Ford Lincoln

I am from Columbus and got my car at Pallotta Ford Lincoln dealership as I was looking for used Ford Escape with low mileage and they had exactly what I was looking for for a reasonable price. My father-in-law got his Lincoln at the same place some seven year ago ago and was happy with it, so I went for It too. At the moment of the purchase my car hasn't been detailed yet and we agreed on it being delivered to me to Columbus in four days right after detailing. When the car was brought to me it had the dent on the driver side passenger door like a smaller size rock hit it. Probably something happened to the car in transit. I was frustrated. The drivers brought it to me like that and took it back. Nick Christino contacted after me the movement drivers left and offered to repaint the door at their Ford certified body shop. He took care of every little detail and two days later I had my car delivered to me again in a wonderful condition. Nick kept me informed about the stages the car was going through and offered me one day of rental at dealership cost. I have been driving my car for two month so now. I am very happy with the experience I had at Pallotta Ford and Lincoln. Highly recommmend to everyone.