Pallotta Ford Lincoln

Today 9:00 AM - 8:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 4:00 PM

Customer Reviews of Pallotta Ford Lincoln

4.8
Overall Rating
(4)
Recommend: Yes (3) No (1)
Write a review: Sales | Service
sales Rating

You are in good hands with Nick Christino

byoat1904on 05/21/2017

I am from Columbus and got my car at Pallotta Ford Lincoln dealership as I was looking for used Ford Escape with low mileage and they had exactly what I was looking for for a reasonable price. My father-in-law got his Lincoln at the same place some seven year ago ago and was happy with it, so I went for It too. At the moment of the purchase my car hasn't been detailed yet and we agreed on it being delivered to me to Columbus in four days right after detailing. When the car was brought to me it had the dent on the driver side passenger door like a smaller size rock hit it. Probably something happened to the car in transit. I was frustrated. The drivers brought it to me like that and took it back. Nick Christino contacted after me the movement drivers left and offered to repaint the door at their Ford certified body shop. He took care of every little detail and two days later I had my car delivered to me again in a wonderful condition. Nick kept me informed about the stages the car was going through and offered me one day of rental at dealership cost. I have been driving my car for two month so now. I am very happy with the experience I had at Pallotta Ford and Lincoln. Highly recommmend to everyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
75 Reviews
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service Rating

4 star

byEJB1169on 09/12/2017

WAIT WAS TO LONG.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

You are in good hands with Nick Christino

byoat1904on 05/21/2017

I am from Columbus and got my car at Pallotta Ford Lincoln dealership as I was looking for used Ford Escape with low mileage and they had exactly what I was looking for for a reasonable price. My father-in-law got his Lincoln at the same place some seven year ago ago and was happy with it, so I went for It too. At the moment of the purchase my car hasn't been detailed yet and we agreed on it being delivered to me to Columbus in four days right after detailing. When the car was brought to me it had the dent on the driver side passenger door like a smaller size rock hit it. Probably something happened to the car in transit. I was frustrated. The drivers brought it to me like that and took it back. Nick Christino contacted after me the movement drivers left and offered to repaint the door at their Ford certified body shop. He took care of every little detail and two days later I had my car delivered to me again in a wonderful condition. Nick kept me informed about the stages the car was going through and offered me one day of rental at dealership cost. I have been driving my car for two month so now. I am very happy with the experience I had at Pallotta Ford and Lincoln. Highly recommmend to everyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service

byedgeowner4284on 01/11/2017

The friendly staff at Pallotta are always efficient and accomodating, on time and make you feel like you are "family"!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Rating

byeboak1977on 11/07/2016

Everyone did a wonderful job, was friendly and professional and returned my car as quickly as possible. I was very pleased.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2007 AWD Edge with only 37,500 mi. experiences first breakdown

byJules7350on 09/22/2016

I had to have my car towed in to Pallotta by AAA after hours. I called early the next morning. Everyone I spoke with was professional and courteous. They treated me very well, the work was done on estimate, and completed in a timely fashion. I was very happy with the experience I had at Pallotta's!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Loved the whole team!

bytaylorlyn91on 08/29/2016

I had an excellent experience. The salesman and manager that I worked with did everything possible to get me in a car the same day I walked in. Thank you so very much!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Best dealer service ever.

bychickadee83on 08/11/2016

Very efficient and friendly staff. Felt as if I was also being entertained during my wait because the men had such good, funny personalities they made me smile and laugh.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome!

byCstup24on 04/13/2016

I started my search online and starting discussing our needs with Dawn. She was great, friendly and got the answers I was looking for quickly. She put in touch with Talon, again great dude. Very nice and did a great with my kids who wrecked havoc for several hours around the dealership. Overall great experience and will definitely go back when the time comes.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great People - Great Car!

bySmithsFiestaon 04/12/2016

We appreciate the patient assistance in buying our new Fiesta. As this was our first NEW car. We got the color we wanted and the options we wanted - all with excellent customer service, A-1 communication, and a smile! Friends ask us how the process was with Pallotta and we rave about you guys!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

clutch problem solved

byrjbwoosteron 03/30/2016

Staff got my part ordered and put in as soon as it came in.Worked with me by providing a loaner

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Coolmongus service

byTankie1on 03/30/2016

From the moment I walked into the dealership EVERYONE was all about me sales was so helpful and understanding of my needs and budget..... It was awesome.....and the recent inspection I had was exelent and informative. I will deffinatly keep Pallotta Ford in mind for this vehicle and my next......

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent dealership

byBusterb83on 03/28/2016

Purchased a used 2012 escape sales person was very helpful let us test drive many vehicles to find what we liked and the whole experience was great

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Car Buying Experience j

byjternes2on 03/25/2016

I worked with Talon Wood. He was great to work with, he went above and beyond in making my first car buying experience something I enjoyed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Pallotta is Grrrreat!!!

byjdodaroon 03/24/2016

I have purchased many vehicles from Pallotta Ford and have always received a fair deal and impeccable customer service. I recently had my 2010 Ford F-150 serviced. The Service team at Pallotta Ford took excellent care of me and my vehicles, no worries.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil Change and tire rotation

byPatriot55on 03/24/2016

It was for an oil change and tire rotation. Service was excellent.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service

bysapphire49on 03/18/2016

I am very pleased by how I was treated like a respected customer. I was very happy that there was a car available without any hassle which was done quickly when dropping off my car to be fixed. Everything went very smoothly and courteously.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service

bySnowball2858on 02/19/2016

Had our Edge checked and serviced before a trip. Work was don promptly and satisfactory. Service people were very friendly and helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

No snacks for kids when waiting

by21182118on 02/17/2016

The only complaint I will say is when you took it to put gas in it you guys only put half a tank. I have never had a experience where anyone wouldn't fill the tank up for the customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Long distance Fusion Purchase

bywirecruiseon 02/08/2016

I was looking to purchase a used Fusion in my area, Cincinnati. Unfortunately, even though there are some great Ford Dealerships in the area, I could not find the color, equipment package, and a Ford Certified version of my preference in my home town. I found it at Pallotta Ford, but 5 hours away. I worked out a deal sight unseen with the visual guidance of their website and assurances from the sales staff. Since it was so far, they meet me a little over halfway and the car was exactly as described, they even installed new all weather floor mats at no charge. I took delivery in a parking, quickly signed the paperwork and was on my way. Larry, Rob, and my sales persons did a fantastic job of making a long distance deal seamless!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Friendly, helpful and professional staff!

bywingnutzon 02/02/2016

We recently purchased a new F150 pickup from Pollotta Ford. Our salesman, Jeff Jones, made the whole experience positive. His friendly, easy going manner really gave us the sense that he was there to help us make the right decision. The truck we chose was equipped to fully meet our criteria. This is certainly the most impressive new vehicle that we've ever bought!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

byjoecoolectoron 01/20/2016

The people I've interacted with each visit have always been friendly and professional lending to an overall pleasant experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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