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Lexus of Smithtown Sales Reviews
T1
Lexus of Smithtown
- 700 Middle Country Road
- Saint James, NY 11780 (map)
- work(844) 466-9164
- Visit dealer's website
- Chat with Dealer
Lexus of Smithtown
- Sales Rating:
- (10 reviews) 10
- Recommend: Yes (9) No (1)
- Write a Sales Review
- Services Rating:
- (2 reviews) 2
- Recommend: Yes (2) No (0)
- Write a Service Review
Sales Rating:
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
How quickly did the dealer respond to your email inquiries? Not available
While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available
Did the dealer honor all commitments made? Not available
My First Lexus Experience
Written by bratjoan on 03/04/17 12:15:41 PM PST Go back to Sales reviewsRecommend this dealer? Yes Purchased a vehicle from this dealer? Yes
Lexus of Smithtown
I cannot say enough about my experience at Lexus of Smithtown. From the time I walked in the door I was treated with kindness and respect very much unlike other dealerships I had been to at the time. I met Sales/Lease Consultant Mr. Charles Greene and we immediately clicked. I was not familiar with Lexus vehicles and Charles was so patient with me. I explained why I was there, what I was looking for and he was a tremendous help. He got to know me as the person not just another sale. The poor guy walked the lot numerous times with me not just to look at vehicles but to see the different colors and how they looked in person vs a book. I was immediately drawn to the nightfall metallic blue and the GS350, and after my test drive I knew it was the car for me. Since I was looking for a 2017 I had to wait a few months to get exactly what I wanted but it was well worth the wait! Charles contacted me regularly to keep me updated on the status and sometimes just to check in and say hello which I was very impressed by. Once the vehicle arrived everything went so smoothly. Every person I dealt with from Reception to Sales to Finance was outstanding. I'd also like to thank Shawn for his kindness and patience in teaching me about all the "bells and whistles" - it really was a pleasure! While I have yet to experience it myself, I have also heard great things about the service department as well. Overall a great experience. I would highly recommend this dealership and especially Mr. Charles Greene. Thank You!
