Open Road Mazda of East Brunswick Car Dealership East Brunswick New Jersey | Edmunds
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Open Road Mazda of East Brunswick Sales Reviews

  • 352 Rte 18
  • East Brunswick, NJ 08816 (map)
  • (732) 257-5300
  • Chat with Dealer
Sales Rating:

Lies, tricks.

Written by shybling on 11/10/11 10:11:09 AM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No, Did not get pricing desired

I live 2.5 hours away, but am looking for a Mazda3 in blue with the sunroof. I saw their car on autotrader and went on their website, made an offer. They emailed me back saying they were 'close' to my offer, and to come in. Via phone I specifically asked if there are any scratches, dents or anything like that. They told me no, it is in perfect condition. By phone and email several I told them I am 2 and a half hours away and do not want to make a trip for nothing. By phone they verified that they would accept my offer, and that I could take home the vehicle that day. When I got there, they would not take less than $2,000 MORE than my offer, plus I find that the car has a chip in the windshield, and peeling paint on the trunk that they tried to cover up with a color stick. They tried to offer me every other car, tried to get me to finance when I wanted to pay cash. I finally walked out, wasted trip, wasted gas, wasted day. Don't waste your time here. If they are trying to cover up issues like peeling paint, what else is underneath that they are covering up? They trick you into getting there so that they can force something else down your throat. Dishonest, cheap.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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