Cherry Hill Kia Car Dealership Cherry Hill New Jersey | Edmunds
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Cherry Hill Kia Sales Reviews

  • 1803 Marlton Pike W
  • Cherry Hill, NJ 08002 (map)
  • Chat with Dealer
Sales Rating:

Lied about being approved and called a liar by the GM

Written by romelo30 on 03/22/16 06:51:46 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

Went there to get a 09 pilot on wednesday the 16th and we explained what we had to put down, my wifes income and we were told they could help. They told us to leave the deposit and take the car home and that when the finance manager comes in that friday he will call the underwriter and ask for a favor. friday i get a call to bring in more paperwork and i asked for status and was told that it was going real good, looks like a done deal, he also told us come back monday afternoon because the weekend was very busy. Monday i got a reminder call and i asked again for status and i was told that we just needed to go in and sign for the car to take ownership. We got there and it was all a lie, they didn't find us a bank and were still working on it, so i asked them why was i told that we were approved? no one knew why. we sat there from 530 to 9 and we left without the car. I told them i was going to take it to the GM, what a mistake, Mr. cobb the Gm called me after me leaving him a message with a nasty attitude, "what do you want? he said and when i tried to explain he said he already knew the situation, the story his employees gave him and told me "your just mad because you lied in your application and didn't get approved" i was floored, he had me on speaker phone and said hurry up and say what you have to say. I asked him where was he at so i can go and speak to him and he said the kia lot and hanged up the phone. Our characters were completely assassinated by their employees and their GM finished the job...

Dealership Experience

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