Planet Nissan
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Dealership Service Review
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Exceptional Service Advisor
Written byon 06/20/2017
Just wanted to take a minute to let you know that Ken Vontalge is an outstanding representative of Planet Nissan and an exceptional Service Advisor. I've bought three new Nissans from Planet Nissan over the past 8 years, in large part because of their dependability. On those occasions when I need to get an oil change, scheduled maintenance, or a repair, Ken is always there to assist me. He keeps me updated on the status of my car whenever I've needed to leave it overnight and has arranged a loaner car for me. If I have questions, he provides straight answers and never keeps me waiting. It's this kind of service that keeps me a Planet Nissan owner and a completely satisfied customer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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planetnissan on 06/23/2017
Dealer Response
Thank you for this great review! Ken is truly an exceptional employee and we appreciate him for giving you a great experience.
Best regards,
Planet Nissan Team
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