Excellent Buying ExperienceWritten by JB_recentbuyer on 04/04/18 07:06:43 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I was considering purchasing a mid size SUV, and after some research had narrowed the choices down to the usual suspects. When I visited Morrie's Inver Grove Mazda, I was greeted by Tirso, who patiently answered all my questions about the CX-5 (and I had quite a few). During a test drive, Tirso pointed out all the various features of the Grand Touring model (particularly the lane departure warning system and lane keep assist - which are really great features). As I narrowed down my choices, I would call Tirso with additional questions, who answered all of them honestly and thoroughly. Finally decided the CX-5 was the vehicle I was looking for. The whole buying experience couldn't have been easier, quicker, or more pleasant. Kiki (Finance Mgr.) went through all the optional packages, explaining each of them fully. I'm always wary of this aspect of buying a new car, and haven't always been impressed with the Finance people I've dealt with in the past, but Kiki couldn't have been better or more helpful. I also dealt briefly with the GM (Jesse), who was also pleasant, helpful, and spot on with answers. One final word about my salesperson - Tirso. I've been in sales my entire life, and really respect great salespeople. Tirso is the type of salesperson anyone should hope to get: enthusiastic, friendly, considerate, knowledgeable, and thoughtful. He made the entire process an enjoyable experience. I would highly recommend him!