Carver Toyota of Columbus

Quoted several dealers on a new Tacoma and Carver said they would beat the best offer by $500. I was a bit suspicious based on their poor ratings but figured I'd give them a shot after confirming the numbers with the internet sales manager. I gave the dealer all my info including VIN # and pictures for an accurate quote. My vehicle was a 2016 in flawless shape. When I showed up (1 hr drive) they had to start the whole quoting process again (wasting another hour of my time) and didn't even get the basics correct concerning the year of my car or model. I specifically asked about matching my offer and wanted to ensure that their management team was happy with the deal that the salesperson agreed. The offers were from reputable dealers - Warsaw Toyota And Mungenston Alton Toyota but were a much farther drive so I wanted to see if they would honor their price which they assured me they would multiple times. In the end I was offered nearly $3,000 less than they agreed via email (both the salesman and internet sales manager). When I questioned them they didn't offer an explanation other than the salesmen said he does what he is told and his job was to get me in the dealership doors. I guess that means lying to customers even at a managers level. Despicable behavior ... don't believe anything that the dealer offers.