Lexus of Merrillville
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Dealership Sales Review
sales Rating
New Vehicle Purchase - Positive Experience
Written by 09/19/2014
onRecently purchased a new Lexus Rx 350 at this dealer. The overall experience was very positive from the time we walked in the door through the sale process and delivery. The sales consultant, Sue, was very knowledgeable, patient and professional. She spent considerable time explaining all the features of the vehicle. The manager, Willie, negotiated the vehicle price and trade-in allowance for our vehicle in a good faith manner. The dealer offers free car washes on purchased or leased vehicles along with free loaner vehicles during service work. The sales area is very impressive and service area is very clean. We plan to continue a positive relationship with this team and will highly recommend this dealer to family and friends.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes