INFINITI of Clarendon Hills

Found the vehicle online and started email communications with Breanna. She was excellent answering all my questions. Dealership lowered the price since Timing belt has not being done. Acura/Honda need Timing belt replaced at 105k miles. Was little pushy since it was end of the month for them and they want the sale. I need vehicle quickly before school starts and this was the only TL Type S that was close to me, although I was more than 350 miles away. Agreed to the price and was introduced to Adam Fick and Gary Muller. Paid them a deposit to hold the car. Talked to Adam couple of times and he sat in the vehicle and answered all my questions. Was told there was nothing wrong with the car. I also asked if all the keys and carpet were there and was told by Adam that everything is there. Decided to buy the car and drove 6 hrs from Minnesota with a friend to pick the car. Saw the car and immediately found that car had tinted windows, right rear door panel torn and Adam said only one key avaialbe. I was disappointed at him. Why you did not disclose this to me. Tinted windows no big deal but torn door panel and only one key really made me mad. Adam lied to me over the phone. He told me he will contact previous owner for the keys and to give him a week. So I paid cash and bought the car. Siging paper work took some time too. Also charged me $195 for documents fee. What the hell, I paid cash, give a me receipt let me go. I understand if I had financed, lot of paperwork envoled, but I paid cash. After a week I called and emailed Adam several times about keys, kept saying can't get hold of previous owner. I told him to pay for a key and I will pay for programming at an Acura Dealer, which is another 85 miles from where I live, but they refuse to do that. A new key and programming cost $300. Not only they lied to me about the keys initially when I talked over the phone , they did not want to correct their mistake and buy a key for me. So for buyers from long distance, be careful what this dealership tells you. For the dealership and Adam, be honest and disclose all the facts truthfully. Customers like honest people and they will come back for your service. YOU WERE NOT HONEST WITH ME AT ALL.