Dennis Dillon Chrysler Jeep Dodge Ram

Dennis Dillon in Caldwell has given me by far the worst car buying experience I have ever had. Do not trust these con artists for one second. Once your money is in hand, they wash their hands of any responsibility to you. I purchased one of their preowned cars that had less than 100,000 miles and had passed their 120-point inspection with flying colors (so they said at least). Within a week of my purchase, the dash was lit up light a Christmas tree (check engine light, ABS light, service transmission light, etc.). After repeated unreturned calls (the guy that could help me was going to “call me back as soon as possible”), I finally went to the dealership in person. The response I received from the pompous prick in the white shirt at the desk, Scott, took me by surprise. In his words, “our legal obligation to you ended when you drove off the lot. We owe you nothing.” When I asked if he might be concerned about keeping his cash-paying customers happy, or if Dennis Dillon felt an ethical obligation to help fix my situation, his response was stunning. I was told that “ethics have no place in business, and Dennis Dillon is a business.” Their solution after I paid $6,500 cash and put less than 5,000 miles on the car? Trade it in for $500 and purchase another car. So, I lose $6,000 on the first car, they sell me another car that is significantly marked-up in price, and they lose nothing. I will do everything I can to steer people I know away from this company. I will do all I can to help chase these crooks out of the Treasure Valley. Their prices are low for a reason. You get what you pay for. Please do not make the same mistake I did by buying from Dennis Dillon. Do yourself a favor and go anywhere else.