Northwest Hills Chrysler Jeep Dodge Ram

When I bought my certified jeep with 34k on it I hoped for at least one year of no problems. They gave me minimum $ on my trade. When I got my jeep home I realized they didn't give me floor mats under the detailing paper and when I called they claimed "that jeep didn't have matts" until I told them I had pictures of matts in the jeep when I test drove it, then all the sudden the matts were "in back of the shop". The drivers side seat belt was installed twisted and my passenger window switch quickly failed. A few months later my drivers side wheel was making noise. I was told I need new sway bar links and axel shaft. Luckily I bought a warenty because it took less then 10k miles to go from certified to broken. I was told the parts would take 3-5 days. The service center offered to charge me to change my differential fluid for an extra $135, but from my understanding that's something they have to do when changing the axel sleve anyway. I called to check on it 4 business days later and they told me the parts would be done and it should be fixed the next day. After a week with no vehicle I got a ride to work and arranged a ride to Torrington to pick up my jeep. I called in the afternoon to make sure it was ready and they said "your parts are in but we didn't get around to it". Long story short...I will never buy another vehicle from Northwest Hills or bring my jeep back there for service...I will happily pay the $100 on my warenty to take it to a quicker more professional jeep dealership.