Hoffman Lexus
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Written by 12/28/2014
onService was excellent. Do not appreciate the multiple follow up phone calls though!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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susanlane on 03/11/2015
Dealer Response
Hi daveh16, Thank you for choosing Hoffman Lexus to keep your vehicle in top condition! I will be happy to arrange to have the follow up customer satisfaction calls stopped but will need for you to contact me at your convenience so I have correct information. Please send me an email (susan.lane@hoffmanauto.com) with your name, phone number and vehicle we have on file and I will address this for you. Thanks again for your customer loyalty! Kind regards, Susan Lane, Manager, Corporate Reputation, Hoffman Auto Group. Driven by Trust.
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