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Hoffman Lexus


750 Connecticut Blvd, East Hartford, CT 06108 (map)
Today 8:30 AM - 6:00 PM
Sales Rating
Recommend:
Yes (4) No (0)
Service Rating
Recommend:
Yes (9) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
service review
Written by daveh16 on 12/28/2014
Service was excellent. Do not appreciate the multiple follow up phone calls though!
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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susanlane on 03/11/2015
Dealer Response
Hi daveh16, Thank you for choosing Hoffman Lexus to keep your vehicle in top condition! I will be happy to arrange to have the follow up customer satisfaction calls stopped but will need for you to contact me at your convenience so I have correct information. Please send me an email (susan.lane@hoffmanauto.com) with your name, phone number and vehicle we have on file and I will address this for you. Thanks again for your customer loyalty! Kind regards, Susan Lane, Manager, Corporate Reputation, Hoffman Auto Group. Driven by Trust.
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