Beverly Hills BMW
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Dealership Service Review
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Great Service Representative at Beverly Hills BMW!
Written byon 07/25/2016
Jay Liogorra of Beverly Hills BMW was assigned to assess my car when I brought by BMW 128ic into the dealership for "Service Engine Soon" and "Loose Gas Cap" warning lights showing up. Jay immediately noted that there might be a connection between the two warning lights, and the dealership was able to fix my car in one day. And, I got a pleasant surprise when I picked up the car - Jay did some research on emission warranties on my car and discovered part of my repairs were covered by an emissions warranty. Jay has by far been the best service representative that I've had Beverly Hills BMW and I've been a BMW owner for a number of years.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes