An Ultimate Buying Experience deserving an Ultimate Driving MachineWritten by IngvarK on 03/14/15 06:52:52 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
After looking through a wide spectrum of SUVs, my wife and I have zeroed in on the new X5. What a beauty! After less than exhilarating experience at one of the Silicon Valleys premier dealerships, we went to Fremont BMW. We were greeted by Calvin Gilyana, a fleet manager, who showed us around and offered to take a ride on the X5. His profound knowledge of the whole process from compiling an order to the financing options felt reassuring. He treated us with utmost respect and attention, as partners rather than prey, trying to address our needs first and foremost. We found not a smidgen of pushy tactics or intimidation techniques that others still employ. We placed an order in mid December of 2014. In early February of 2015, Calvin called me with a good news our car had just arrived. The next day I went to take a peek at our new ride. It was just what we wanted, a custom configuration, with everything we ordered to the letter. What a nice feeling! Calvin said it would take a day to prep the car and I could drive it home as early as tomorrow. Our financial specialist Omar was extremely efficient, making the whole paperwork stage a pushover. It was a cinch! At the end weve got even lower interest rate on our loan that what was promised. You know what they say BMW is an ultimate driving machine. We had an ultimate shopping experience to boot at Fremont BMW, thanks to Calvin Gilyana and his team. My wife brought to light her perspective on how profoundly different her buying experience felt comparing to the past. Calvin represents everything a clever and honest businessman is all about, a precious rarity of late in our increasingly virtual world of texting and twitting. If you are on the market for a good car in any class, go to Fremont BMW and talk to Calvin Gilyana. You wont be disappointed. You will end up with an awesome car while having a good time buying it from Calvin.