Smart Key, Dumb Locks - 2014 Mercedes-Benz CLA250 Long-Term Road Test

2014 Mercedes-Benz CLA250 Long-Term Road Test

2014 Mercedes-Benz CLA250: Smart Key, Dumb Locks

May 20, 2014

2014 Mercedes-Benz CLA250

When a car costs $35,000 and has the "Premium Package," it isn't unreasonable to expect certain things. For example, I grabbed on the door handle on our long-term 2014 Mercedes-Benz CLA250 and the door didn't open. The car was locked, but I expected it to have keyless entry since it had a smart key. Our CLA didn't have that feature, but I wondered what it would cost to add it.

I figured that keyless entry was available in another package or that it was a standalone option. It isn't. You can't get keyless entry on the 2014 CLA 250. The less expensive Acura ILX has it standard on all trim levels. The Audi A3 is a more closely matched competitor to the CLA, and offers keyless entry as part of the $2,900 Premium Plus package. The A3 has a few other standard features that the CLA doesn't and that is partly why it won our recent comparison test.

If I were to buy a luxury car, there would be certain things I'd expect that would be deal breakers if missing. Keyless entry, sunroof, and Xenon lights are at the top of my list. Our CLA doesn't have any of these. I can rectify the latter two with option packages, but I'd need to look elsewhere for keyless entry.

Is the lack of keyless entry a deal breaker for you?

Ronald Montoya, Consumer Advice Editor @ 8,964 miles

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