2012 Mazda Mazda3: Car Guy's Nightmare, Part 2
August 29, 2012
Remember last Tuesday when a hotel valet service lost the key to our long-term 2012 Mazda 3 stranding the car at an L.A. area hotel for 27 hours?
Well, on Saturday (four days ago), I got a call from the valet manager that another customer had found the key to our Mazda in their car and returned the key to the hotel. He asked if I'd like him to deliver the key to my house.
"No, I'd like you to Fedex the key to my office, please." (I tend not to invite valet managers over to my personal domicile. It's nothing against him personally, just a precaution I'd take in any large metropolitan area.)
He was polite and agreed to honor my request. And he already had my office address since I'd filled out a claim form with the hotel.
As of Tuesday, though, I still didn't have the key.
Then, I got a voicemail from the manager while working out in the field yesterday.
"Hello, I couldn't mail your key yesterday due to a family emergency. However, I will Fedex it today -- or I can come by your house and give it to you. I'm in Santa Monica. But you'd have to call me back in the next 15 minutes."
I did not call him back. But fortunately, this morning the key arrived, tucked securely in several layers of bubble wrap, via Fedex. So, eight days later, the case of the missing key is officially closed. And we're glad to have our original equipment key fob back.
Erin Riches, Senior Editor.