May 13, 2011
Our data team recently put together a list of the cars with the lowest maintenance and repair costs (more on that to come on Straightline), and the Sonata finished in second place. Our wonks estimate maintenance and repair expenses for the Sonata to total $2,495 over the car's first five years of ownership.
Under maintenance costs, the data team considered both scheduled and unscheduled maintenance. Under repair costs, they considered repairs not covered by the vehicles' manufacturer warranties, assuming 15,000 miles are driven each year.
Are you surprised at the Sonata's strong showing?
Warren Clarke, Automotive Content Editor
March 28, 2011
A few hours after we dropped our long-term Sonata at Cormier Hyundai, the service writer called to say it was ready.
The service included an oil change and tire rotation, which we know was completed because we marked the two front tires before we left the car.
Good news: The simple tire rotation seems to have corrected the left-pull problem.
Total bill: $88.32.
And a big shout-out to world's most polite service staff who each apologized individually when we had to wait about 3.5 minutes to pay our tab because their credit card machine was down.
Kelly Toepke, News Editor @ 15,352
March 25, 2011
We dropped our 2011 Hyundai Sonata off at Cormier Hyundai for its 15,000-mile service. Our Sonata doesn't have a maintenance warning light, so we had to pay attention to the odometer the old fashioned way. This visit calls for an oil and filter change, the usual inspections and a tire rotation. We hope the tire rotation remedies our pull-to-the-left problem. We'll let you know how it goes.
Oh yeah, see the red arrow? That's a ZR-1. And it's not alone.
March 14, 2011
No, our 2011 Hyundai Sonata doesn't need a new tire, but after helping a friend shop for four new ones this weekend, I wondered what it would cost to replace our Sonata's all-season Kumhos through TireRack.
Kumho Solus KH25: Grand Touring All-Season: Blackwall: 205/65R16 94H = $98.00 each
Not including shipping/handling, mounting/balancing.
I'm driving the Sonata again tonight. Hope I didn't just jinx myself.
Kelly Toepke, News Editor @ 14,679 miles
January 27, 2011
Our Hyundai Sonata is pulling left. Hard.
Time for an alignment.
Kelly Toepke, News Editor @ 13,365 miles
October 19, 2010
If you have 30 seconds to waste, here is a video of my ocean drive on the way to work this morning. We just had thunderstorms, which are very rare around here. I expected the waves to be huge, but it was actually very calm. Just thought I'd share and give you a little atmosphere.
I'm working on another Reader's Long-Term Car post for this afternoon, so be sure to check back.
Oh, and we just got another new long-term car for the fleet. Care to guess what it is? Here are a few hints: It's small, it's white, and it's made in Japan.
Donna DeRosa, Managing Editor @ 8,901 miles
September 23, 2010
Last week we started having trouble with the key in our 2011 Hyundai Sonata. It had a tendency to stick in the ignition. So we dropped it off at Cormier Hyundai.
Our advisor, Steve, made us feel like he cared about fixing the problem. It was refreshing. Take our word for it, this is a rare quality in service advisors nowadays. He called to explain the issue with our car, "There was a TSB issued to address your problem. The shifter lever assembly experiences an internal failure. We actually don't repair them here. We remove and replace the entire assembly. I can get the parts sent overnight, but that means we have to hang on to your car overnight."
As promised, early the next afternoon our phone rang, "Your car is ready. We completed the TSB. And we also performed a recall (Campaign 097) that was just issued yesterday. It involves inspecting and retorquing the steering column shaft bolt. So when you get a recall notice issued in the mail for this, you can disregard it. We've already done the work."
Maybe this dealership wasn't very busy. Maybe these problems were quick-fixes. Maybe Steve was on top of his game. No matter how you slice it, this was a great service experience. I wish they were all so easy.
Days out of Service: 1
Total Cost: $0
Mike Schmidt, Vehicle Testing Manager @ 6,606 miles