2010 Honda Accord Crosstour: Easy to Use
February 18, 2011
I rolled in our soon to be departed long-term 2010 Honda Accord Crosstour the other night and was reminded of something. When I worked at Big Motor Car Corp, we worked a lot on JD Power Initial Quality Survey (IQS). A lot.
Of course you know IQS surveys tens of thousands of new-vehicle owners to provide feedback on quality during the first 90 days of new-vehicle ownership. For complaints where our customers had difficulty with operation of any type, we used the term DTU, for difficult to use.
Well I doubt that Honda R&D Americas has had to deal with too many DTU complaints with the Accord Crosstour. That's because everything is easy to use -- the navi, the radio, the HVAC, the center stack switches (even if there are a billion of them), the cruse control, setting the trip odo. Everything.
Everything, except the horrible interactive voice response Bluetooth phone pairing (I hate this in all vehicles so equipped.)
Next time, Honda should put it in the navi screen with a visual-manual interface -- like Nissan.
Albert Austria, Senior VE Engineer @ ~19,600 miles