Larson Toyota of Tacoma
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DO NOT PURCHASE A CAR FROM THESE UNPROFESSIONALS
Written by 06/18/2014
onI purchased a Used 2010 Toyota Venza While on Vacation from Idaho from this Dealership on June 7th 2014. To this day they cannot and will not produce the Title to the State of Idaho DMV so I may License my car to Drive it. As it Stands, it's Still sitting in my Driveway over 11 days after I purchased the car and I still may NOT drive my car.
When asked to deal with it for over 11 days now, calling the Sales Person (DREW), the F&I Person (LISA) and then the First Customer Service person and then the Second (Machon M.) in the Service Department, I have only received Lip Service! My Car still sits in my driveway unable to be driven, Complete Incompetence! So much for Purchasing a Car to Drive! IF You have a Job and Want to Keep it by Getting to work to pay for the Car, I recommend You Purchase Your Car Else where. I Still have a $21,000.00 Paper Weight, Good Luck out There!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No