Subaru of Puyallup

Let me start off by saying that we love our car. Buying the car was easy. We purchased the extended warranty for peace of mind. We purchased our car one year ago during a huge sale. After buying the car, I noticed one of the headrests was missing from the back seat. This was not noticed by the dealer but they did replace it. A couple weeks after buying the car, it wouldn't shift out of park. We called the dealer and were transferred to the service department. We were quoted a repair cost of a couple hundred dollars. I had to point out the fact that we had just purchased a car and the warranty. The repair was covered by the warranty. Then our heater stopped working. This made early winter mornings very difficult. I made our 45,000-mile service appointment and at the appointment, I told them the heater intermittently stops working for no reason. The service rep told me that if the heater was working, then I would have to pay $110 to have the problem diagnosed. If they found no problem, then I would be out $110 and it would not be fixed. Fortunately, the heater was not working when we arrived. The problem was covered by the warranty. Then they called to let us know that our battery should be replaced. They quoted $224. I figured this would be a great quality battery and told them to install it. When I got the bill, I noticed the cost of the battery was around $176 and the labor to install the battery was around $59. I called a Subaru dealer in the next town over and I was quoted $140 for the battery and $33 for installation. That's a huge price difference. So, we are no longer going to Subaru of Puyallup. I've also noticed that we were charged $140 for two air filters to be replaced. Over $60 of that being for labor. If they spent more than 5 minutes replacing these filters, I would be amazed.