Hyundai of Kirkland

I'm glad I contacted HofK online before I bothered to drive down from Lynnwood. I saw a used Hyundai Sonata, an 08 I believe, on their website that I was interested in. On a Sunday, I used the contact forum on their website to ask for a record of any maintenance they had done on the car, as well as for the Carfax, because although they had Carfax buttons on all the their car's pages, the button led me to the buy a Carfax for this car page like they had failed to renew their subscription. Anyway, they started out good as Jon Sweigert, one of their internet managers, emailed me back only 2 or 3 minutes later telling me that he would get me the reports I have asked. At the same time, he asked when I would like to come see the car as well as what my phone number was. I responded that I was going to come see the car in a few days (Tuesday or Wednesday), but still omitted my phone number, as I had in the contact forum (because I didn't want salespeople calling me all the time). Just a little while later I received another email from a different person at HofK, named Heidi (I think she may have been from a third party answering service type company). All she asked for was my phone number again. I was slightly annoyed by this point, but I gave her my Google Voice number so they would stop asking. Finally I received another email from Jon Sweigert, this time telling me that HE WOULD MAKE SURE AND GET ME THE HISTORY AND SAFTEY REPORT TOMORROW MORNING (MONDAY) . Well Monday morning came and went and no reports were sent to me. That afternoon, Heidi contacted me asking when I would like to come in and visit the car if I hadn't already. I told her I needed to see the reports that I had been promised before I would come in. TWO DAYS PASSED, AND STILL NO REPORTS by Wednesday. I receive another email from Heidi asking if the internet team had gotten me the reports yet. I had given up on HofK at this point but replied to her telling her no. Here is the real kicker... I STILL NEVER GOT THE REPORTS! LIKE EVER! IN SUMMARY/TL;DR: Hyundai of Kirkland hounded me for my information but never actually completed my simple request of getting me the service report and Carfax report like I asked. And to top it off, they stopped trying to get me what they had promised me after only four days. They decided that selling a $7000+ car was not worth 30 minutes of effort, which is why I RECOMMEND STAYING AWAY FROM HYUNDAI OF KIRKLAND.