Stohlman Subaru of Sterling
Back to Sales Reviews
Dealership Sales Review
sales Rating
Don't waste your time here
Written by 06/07/2020
onWe contacted a sales rep about a used truck we wanted to add to our business. He said it was still available. This was at 2:00 PM. We advised him we would be there within two hours as we live an hour and half away from the dealership. At 3:30 he called to ask if we were still coming. We said yes we were on route. Shortly there after he called and informed us they close at 5:00 and maybe we should come tomorrow. We said no we were only 20 minutes out and would be there well before closing. Also mentioned it would have been nice to know they closed early on Saturdays. When we arrived nobody is really around so we walked to the desk area and asked for the rep. We were told he was busy with other people. He came out 10 minutes later and said he would be right with us. We waited another 10 minutes and he came out and mumbled something we couldn't understand so my husband asked to see the car. He said sure and walked outside with us. He pointed to it a few yards away. We asked if we could test drive it and he said "I don't think so I just sold it to another person." We left. Highly unprofessional sales rep. Couldn't have mentioned that during the three phone conversations we had with him during the last two hours. Run don't walk.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No