Haley Toyota
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Written byon 07/07/2022
I liked that I got appointment easily after a collision. I appreciated the shuttle ride home and back to dealership to pick up my car. Martha in the collision dept. was nice to deal with but still have no idea on details of work they will do and when they will do it. I think they have assignment from insurance but not sure. I'm grateful that you are working on the car in a timely way - much quicker that other places I've talked with this week. People I worked with were kind and listened to my needs and also to the insurance adjuster. There was confusion when I made service appt. about where to get collision repairs -- Merriman Rd or service ctr.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
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Haley Toyota of Roanoke on 07/12/2022
Dealer Response
Judy, I appreciate you leaving this honest feedback about your experience at Haley Toyota of Roanoke. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon.
Sincerely, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com
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