Lindsay Manassas Chrysler Dodge Jeep Ram
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Bait and Switch
Written by 01/28/2024
onThe Bait - Lindsay Ram baits you to dealership with an online "Love It" price which appears to be a very deep discount from MSRP and via the online listing fine print it appears that there even deeper discounts to be earned if the buyer qualifies. The Switch - During the sales process however the "Love It" deep discount gets severely reduced by ineligible discount categories and unexpected fees. For example, destination charge is a line item on the vehicle's window sticker and included in manufacturer's MSRP. Lindsay's additional transaction fees included almost $2000 in transportation cost which were already in MSRP. The sales manager's explanation was that the window sticker destination charge is merely to get the vehicle from Mexico to California. According to him the additional transportation charge is to get the vehicle from California to Virginia. This is absolutely untrue. Wasted an afternoon but walked away from this Bat and Switch.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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Still Looking on 01/30/2024
No interest in contacting James. Instead I request that James give detailed line item explanation on how an advertised "Love It" price becomes a $10,000 higher "Actual" price before adding tags, tax and registration costs.
ReportLindsay CDJR on 01/29/2024
Dealer Response
Thank you for taking the time to write a review. We welcome all feedback. Our goal is a positive and transparent process. Please contact James. His email is james.rose@lindsaycars.com so we can work to resolve your concerns.
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