Mercedes-Benz of Fredericksburg
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Vehicals match the service
Written by 03/19/2017
onI want to thank the folks at Mercedes-Benz of Fredericksburg for the great customer service and patience while marking my decision to purchase. The pre-owned vehicals they offer all appear in new condition and of high standards. During my selection process they provided me the time to perform a thorough inspection to become comfortable with my decision. I worked with both Rich and Carlos during my section process and these guys were great. Rich did a fantastic job in making the sale process as pain-free as possible. I also experienced something different at this dealership. When getting a trade-in estimate for my trade-in the values were fair and realalistice, not low to make up for discounts applied on the new one. Thanks again guys... "Happy owner of a GT500"
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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guestservices on 03/20/2017
Dealer Response
Dear FordFan76, Thank you for your positive feedback regarding your experience with Rich Slater and Carlos Rodriguez. When people visit our showrooms, we want them to feel comfortable, not pressured. That is why we offer our Fast Fair Simple Guaranteed sales process. We are upfront about our prices and, as you noted, we are straightforward about the value of your trade-in. That value stands even if you don't buy from us. Thanks for noticing! And, most of all, enjoy your GT500!
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