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Koons Ford of Falls Church

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Koons Ford of Falls Church
1051 E Broad St, Falls Church, VA 22044 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
4.33 out of 5 stars (24)
Recommend:
Yes (5) No (1)
Service Rating
4.2 out of 5 stars (10)
Recommend:
Yes (4) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Bait and switch
Written by deft on 07/23/2013
Drove 3 hours after agreeing on an estimated difference over the phone. When I got there, their offer for my car was $6000 lower than initially agreed. The reason cited was a fender respray that was done to correct stone chips by a professional shop. $6000....because a fender's paint was improved. They knew what they were doing as soon as I agreed to drive down.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
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