Koons Ford of Falls Church
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Dealership Service Review
service Rating
Excellent Service
Written byon 09/11/2014
Service writer Susan L kept me informed of the status of my car during the day. She also was very accomodating in getting me in and out as she knew I was in a hurry. I have been going to Koons Ford since I moved to this area 11 years ago.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes