Sheehy INFINITI of Chantilly

Honestly if I could return the 2015 Mercedes CLA 250 to not have to deal with Sheeehyinfiniti of Chantilly, I would be doing just that. I am extremely disappointed at the level of customer service in which I have received from the Finance Department!. I did everything I was supposed to do as a customer! First issue: When I finalized all paper work and was ready to leave the dealership, I was only given ONE key. When asked for the other valet key I was simply told that I would have to go to Mercedes and Pay for another key!. Second Issue: I was contacted by the Finance Director approximately 9 days after purchasing the car that my title, tax, and tags fee was more than what I paid when I purchased the car. $800 more to be exact and in order for them to continue the processing of my tags I would need to pay that immediately. Third Issue: I was then contacted again by the Finance Director inquiring about the balance of the car. I told him that I would be able to pay the remaining monies AT NO ERROR DUE TO MY OWN on May 9, 2017. He then told me that they would NOT be able to extend my temp tags for another 30 days until I paid the remaining money. He then proceeds to ask me if I can put the balance on a credit card AND THEN PAY MYSELF BACK! At no point during my experience with Sheehy have I felt like a valued customer. I guess a sale is more important than a valued consumer these days.