Passport INFINITI of Alexandria

I would turn around and find another dealership especially if you're looking to buy a used car. Trust me. you remember those used car dealers that use to shaft you in the 80's with broken promises and sleazy sales tactics? Yeah, you got it at this dealership. Even their Manager Teric K. is a broken promise guy that will keep squeezing you for $. Never take a verbal promise from these guys bc they will end up trying to take more $$ from you in every stage of the process. He first promised me my bumper on my old car on the trade in day....never happened. he then promised me that I can return the car I was interested in...ended up strong arming me to buy it. And when I bought it, he even tried increasing the interest rate by 1 percent!!! BEWARE of this dealership because they will try to take every penny once the deal is done. I even spoke to his manager Steven B. and he totally ignored me. There is no customer loyalty at this place, take your trade in elsewhere! I'm telling you.