Passport INFINITI of Alexandria
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Dealership Sales Review
sales Rating
Dealership will lie to you
Written by 06/10/2019
onI went to this dealership to look at a used car. I liked the car but we were not able to agree on a price. No issue here, as it is a part of the process. Between one to two weeks later i was contacted by the dealership regarding the car. We communicated via text. They told me i could purchase the car at the price that I was looking for. I made sure to ask if the price includes taxes and fees, and they confirmed the price. I went to the dealership to make the purchase that weekend, dealership was a hour drive one way. Upon arrival i was told that they made a mistake and that the price they told me did not include sales tax, and it would be approximately $600 more then what i was told. Not sure if it was miscommunication on their part, or them just lying to me to bring me in. I was extremely disappointed that i was lied to and had to make the trip out there. I have texts from them confirming what they told me. I did not make the purchase, and would not recommend the dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No