Skip to main content

Ourisman Chevrolet Buick GMC of Alexandria

See all Inventory
Write Sales Review
Ourisman Chevrolet Buick GMC of Alexandria
1800 Old Richmond Hwy, Alexandria, VA 22303 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
1 out of 5 stars (11)
Recommend:
Yes (0) No (1)
Service Rating
2.25 out of 5 stars (20)
Recommend:
Yes (1) No (3)
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
Charged for services I didn't authorize
Written by Yolanda on 04/04/2023
Horrible
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Harrick Newman on 04/06/2023
Dealer Response
Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (703) 329-1600 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Report