Ourisman Chevrolet Buick GMC of Alexandria
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Dealership Service Review
service Rating
Quick Assistance in an emergency thanks to Jeff Johnson of Ourisman.
Written byon 05/07/2019
2 of 6 cylinders of my 2004 Buick Le Sabre stopped firing on my way to work. I had to relay on the remaining 4 cylinders to get home safely. I called Jeff at around 0730 on 29 April 19 and he told me to come right in although my appointment was for the next day for routine maintenance. I drove to the Ourisman Chevy/Buick dealership in Alexandria. I was out with two coils replaced as well as routine maintenance and was able to return, safely, to work the next day thanks to Jeff and his team.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes