Ourisman Chevrolet Buick GMC of Alexandria
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Another EXCEPTIONAL Five Star service experience at OurismanChevy-Buick!
Written by 01/22/2019
onThanks again to Ourisman Chevy-Buick for another exceptional service appointment on my 2011 Buick Enclave, a car that I purchased at Ourisman Chevy Buick, Alexandria. Mike Seed, my service representative, got me scheduled for unexpected repairs and provided me with a loaner car at no expense to me. The repairs took two week days due to the requirement to obtain a new radio, but I was not inconvienced as i used the Ourisman loaner car to commute back and forth to work wile the parts were shipped and installed. A special thanks to all of the service employees at Ourisman Chevy Buick for making the scheduled maintenance and car repairs on my 2011 Buick Enclave so smooth and efficient! Although I live closer to other Buick dealerships in Woodbridge, VA, my wife and I always make the drive to Ourisman Chevy-Buick! Our Buick maintenance work is done correctly, completely and quickly the first time! Keep up the exceptional work Ourisman Chevy Buick of Alexandria! Eric K.; Woodbridge, VA; (A loyal Ourisman Customer since 2016)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes